Case Study: Trust Fund Leadership
A Different Way to Approach a Unique Challenge While we were not involved in this work, we were aware of the work being done at the time. We are concerned with the conclusion, and present another approach for our readers to consider. Because our firm includes both a psychologist and a CPA/governance expert, we would […]
Case Study: Family Business Transitioning
Transitioning from G2 to G3 A global family-owned company is beginning its leadership transition from Generation 2 (children of the founder) to Generation 3 (grandchildren of the founder). This is a very difficult transition and many family-owned companies don’t make the transition successfully. Thepoint here is, in a non-public company you have the ability to […]
Case Study: Guiding Airline to Smooth Skies
Objective: The airline industry was tasked by the Department of Transportation to develop a Code of Customer Service due to the rising customer complaints and increasing safety concerns. In order to be compliant with the new FAA/DOT requirements and to rebuild their organization to be more effective, Dr. Pastor worked with the leadership of this airline […]
Case Study: Active-ware Company Untanglement
Objective: Dr. Pastor worked closely with the managing partners of a major U.S. sportswear company to develop and implement a team-based organizational culture throughout many departments in their organization. Dr. Pastor was originally contacted to provide training for the customer service department, with the goal of resolving conflicts within this group. She led a two-day […]
Case Study: M&A Successful Partnership
Case History: Med-center Partnership Objectives: This project focused on bridging institutions to advance clinical and community-engaged collaboration, education and research. Joan acted as chief facilitator and liaison to build a new partnership between MeHarry College and Vanderbilt University, to also include Metropolitan General Hospital. The main focus was on enabling the partners to work effectively […]
